Frequently Asked Questions
What is Tripastic all About?
TRIPASTIC: The word came to our mind from FANTASTIC, focusing on providing unique and safe Travel experiences to our guests from different parts of the world. Making Trips TRIP + FANTASTIC = TRIPASTIC.
अतिथिदेवो भव – ‘The guest is equivalent to God’
A saying we wish to take with us to our grave. Whether you are a foreigner, an NRI – returning back to your desh or even an alien, we at Tripastic, pledge to make your experience with us as magical as possible. We will not leave any stone unturned to host you and let you feel the true essence of India. We want you to carry the image of our captivating land with you for the rest of your lives.
We “Love to Customize Tours” according to your demands and budget. We have Listed Customized Tours according to the popular destinations in India on the website.
We manage it all in one roof covering Visa Services, Flight Tickets, Train Tickets, Transportation, Sightseeing, Foreign Exchange, Accommodations, Meals, Our Tour Buddy for Travel assistance.
We provide unique Travel experiences For Travel in India, Nepal, Bhutan and Sri Lanka.
Why Should I Trust Tripastic?
- We Provide Quality, Flexible and Safe Travel experience to our guests
- One Roof Travel Solution
- Well Managed Travel Operations and Assistance Team
- A Tour Buddy for a unique Travel Experience throughout the Trip
- No Hidden Costs after Final Quotation
- We make Our Routes – Your Destination
What Travel Documents do I need?
One must possess a passport which is valid for minimum 6 months from the date of entry into India. Many countries have been included in the list of countries whose citizens are provided E-Visa facility provided they apply 72 hours in advance. Other nationals need to obtain Indian visa in advance to enter India.
What is the Best Time to Visit India?
It depends on which part of India if you wish to visit. In case you are interested in visiting Ladakh or other parts of Himalaya then summer season is the best time. If you want to visit Rajasthan, other parts of North India or South India then winter season ( October till March ) is ideal period. Even travelling during monsoon months (July – September) is also not a bad idea to visit Rajasthan and other places it presents a good tourism opportunity during this time as one can stay at Luxury or Palace hotels without spending a fortune during those months.
Do I need a Travel Insurance?
Yes. It is advisable that you buy a comprehensive medical / travel insurance in advance from your country before travelling to India.
What About your Mode of Payments and Payment Terms?
You can pay via Bank Transfers or in cash. We accept all Visa, MasterCard and American Express credit cards and most major debit cards which are subject to 2.5% to 3.5% processing fee.
We prefer 40% advance via Bank Transfer and remaining 60% you could pay on arrival by cash or using credit and Debit Cards.
What are the Taxes involved?
We have Goods and Services Tax (GST) of INR 5% on Travel Businesses, which must be paid by customer at the time of reservation on the total bill.
If you book only Train, Flight or bus Tickets, or Car Only Tour with us then GST is 9% on the Total Cost.
What Kind of Cars Do You Provide on Your All Inclusive Tours?
We provide air-conditioned Swift DZire, Toyota Etios cars in case of 2-3 persons, Toyota Innova in case of 4 – 5 Persons, 9 Seater Tempo Traveler for 6 – 9 persons, 16 Seater Tempo Travelers for 10 to 16 persons and Large coaches for larger groups.
Will I Know Which Hotels I Will Be Staying in Before I Go?
Yes, we will send you a detailed list of hotels (Tentatively) at the time of confirmation of our services and before asking you for advance payment.
Do You Have Experienced Guides in Different Cities of India?
We have our own Tour Buddies (TRIAPSTIC Tour Guides) for uniqueTravel Experience and assistance throughout the Trip. We also have french, German, Spanish, Italian and Japanese and other language speaking guides. We can also provide accompanying foreign language speaking tourist guides for individuals and groups (The rates and availability for Language Specific Guides will be defined at the time of Reservation).
Who Will I Meet on My Arrival in India?
You will be greeted by our representative at airport on your arrival. He shall be holding a placard of your name with your Flight details and our Company Name for identification. He will take you directly to the Booked Hotel. We shall also provide you list of emergency 24 hours contact numbers for any emergency.
If I Come Across Any Problem During My Trip, How Would You Help Me?
We provide truly 24 X 7 assistance, which means that you will always have someone to assist you even at any point of time. We shall also give you mobile numbers of our team members who you may call in case of any need.
What is your cancellation policy?
Since we customize packages as per your demands, the cancellation policy varies across hotels and services. However, you’re informed about the detailed cancellation policy before you make any payments and we assure you for the services uphand.